Susie Kenny-Smith loves designing and delivering impactful leadership, learning, and transformation programmes. And because she delights in leading high-performing teams, she gets great satisfaction from coaching leaders on how to get the best out of their people.
With over 25 years’ experience as a strategic HR advisor and director of transformation & culture change programmes, Susie has discovered that she has a talent for creating a calm and trusting environment where each individual's perspective, strengths and contributions are acknowledged and appreciated. Time again, this has resulted in speedy conflict resolution, powerful individual transformation, improved customer focus, and increased performance.
Susie also enjoys working things out, creating better solutions, and bringing people together. Whether this is a global learning programme that needs to be developed and delivered to scale and at speed, a recruitment strategy that needs improving and implementing, or a contentious but necessary change initiative, she will find and nuture the greatest team, and together they will implement something far superior and more impactful that you could possible have imagined!
Based in Provence, France, Susie works with the UN and international organisations in the private sector.
Susie also loves learning! She has attained a Masters in Counselling Psychology (California, USA), a Post-Graduate Diploma in Human Resources Management (London, UK), a Certificate in Humanistic Counselling (London, UK), a Certificate in Instructional Design (New York, USA) and the California Certification Programme with SHRM (California, USA).
Susie is a Chartered Member of the Chartered Institute of Personnel & Development (CIPD) in the UK, an Accredited Member of the British Institute of Counsellors and Psychotherapists (BACP) and a certified facilitator of The 7 Habits of Highly Effective People (FranklinCovey).
Susie is also a Member of the Change Management Institute and will be completing the Change Manager Practitioner course in November 2024.
Below are examples of recent programmes/guest speaker events.
INTERNATIONAL TENNIS FEDERATION (ITF) Wimbledon, UK: Guest speaker at Finding the Leader Within You event at the All England Tennis Championships focusing on leadership and gender equality. Article can be found here.
UNHCR Geneva: Facilitated a team building retreat for the Global Communications leadership team resulting in the creation of a new vision, journey and objectives for 2025.
UNICEF Ukraine: Led a team to produce a right-skilling roadmap, templates and guidance for Section Chiefs in preparation for their new Strategic Plan 2025-2029. The result was a coherent approach across the whole office to identify the skills needed to support children in Ukraine.
Cargill: Co-designed/facilitated an eight month leadership programme, bringing leaders together from Eastern European countries, all united by a shared purpose and transforming together.
UNHCR: Developed a Careers Toolkit and Induction Journey for all staff worldwide. The result was an interactive and engaging e-learning journey easily accessible by front-line staff in the field.
Criteo: Co-designed/facilitated a ten month leadership journey for emerging leaders. Participants loved hearing from inspiring speakers, learning together in peer groups and in-person events, and establishing long-lasting relationships with colleagues around the world.
UNICEF: Led the Future Proof Initiative, a priority transformation for the Private Fundraising Partnerships Division (PFP). Faciliated senior management and section team meetings, and proactively engaged with the staff association resulting in increased acceptance of change and faster, more accurate decision-making.
UN Collaboration: Co-created/facilitated the award-winning UN Emerging Women Leaders Programme with 11 other UN agencies. The programme was the first of it kind and is now being delivered by the UN Staff College to women leaders around the world.
UNICEF: Designed and delivered the hugely successful Business for Results global initiative and culture change programme for UNICEF with a budget of $1.4m. Delivered to over 70 country offices, training and coaching 80 in-house facilitators and 50 producers worldwide. Result? 95% of staff said they would recommend the training to others.
Testimonials
“Gold! There is nothing I can say that can properly convey the value and impact of this work and Susie's leadership - guiding and strategically, methodically, supporting PFP's Senior Management Team.”
Wivina, Geneva
Contact Me
Please feel free to get in touch by sending an email to susiekennysmith@new-leaders.co.uk or completing the form below. It would be lovely to hear from you.